Most of our awards are decided by reader votes. As active users of the services that our awards are centred on, the opinions of readers of Investors Chronicle and the Financial Times are crucial in selecting the winners. We ask readers to complete a detailed questionnaire which requires them to score the providers they use on a wide range of criteria. The scores are collated by an independent research house and are used to identify the winners in each category.
A small number of our awards are decided by a combination of reader votes, data and a panel of judges.